Contact Information

London Traffic Contact Information

Welcome to the London Traffic Website.

These pages are provided free of charge with data feeds kindly provided by the Transport for London, the Highways Agency and other sources. If there are any improvements or additional information you would like to see then please let us know.

Advertising: We welcome companies wishing to advertise on this website to email us. Only high quality advertising is allowed and should be targeted to the London community.

To contact us regarding website issues, advertising or donation matters only. Please write to info@ at the domain name in the address bar at the top of this page. Thank you.

Status Bar Help: If you wondering what the status bar at the top of the page is about then this will help. 'Severe' is the total amount of severe or popular traffic incidents at this time. 'Other' is the total amount of incidents currently running. 'LT' is the last time London Traffic (this website) updated its data. 'TfL' is the last time Transport for London issued an update. 'HA' is the Highways Agency data last update time. 'Viewing' is the amount of unique people visiting the website in the past few minutes, followed by / web server capacity in percentage. If there are a lot of people online it is a good indicator that there is a traffic problem! The last two are the date and time. We hope you find this useful.

Contact List:

TfL Enquiries (Roads, Bus, River, DLR, Tube, Oyster, Refunds): Call 0343 222 1234 for Customer Service

Congestion Charging: Call 0343 222 2222 for London Congestion Charge Enquiries

Low Emission Zone: Call 0343 222 1111 for London Emission Zone Related Information

National Rail: Call 03457 48 49 50 for National Rail Information

Santander Cycles: Call 0343 222 6666 Customer Service

Highways Agency: Call 0300 123 5000 for Urgent Road Safety Issues Only or Email:

Woolwich Ferry: Call 0208 853 9400 Call Ahead for Trucks with Abnormal Loads

Dartford Crossing: Call 0300 300 0120 for Dart Charge Contact Centre

Privacy Policy: We maintain a user connection database (basically your IP address) for the purpose of providing website statistics (99.99% of websites do this). After a few hours we trim out old connections thereby deleting your information. We will never pass any connection details on to a third party however the same can't be said for the government who may pass your details onto another country for no legal reason. Advertising provided by various companies can do their own tracking and this typical behaviour is beyond our control. These companies may use non-personally identifiable information during your visits to this and other Web sites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third party web beacons to collect this information.